Fraud Awareness Guide

Fraud Awareness Guide

On this page we have outlined useful tips and tricks to stay safe online and to reduce the risk of falling for scams

Introduction

At Donore Credit Union, your security is our top priority, and we are committed to helping you protect yourself from fraud. As fraudsters continue to develop new and increasingly sophisticated methods to target individuals and businesses, staying informed has never been more critical.

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Fraud can take many forms, from phishing emails to phone scams, and even subtle tactics designed to exploit your personal information online. That’s why we believe it is our responsibility to educate and inform our members about potential threats and provide practical tips for safeguarding your finances and personal information.

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Below, we have outlined the most common types of fraud, complete with real-world examples and actionable advice, so you can stay one step ahead and protect what matters most.

Phishing, Smishing & Vishing

Phishing, smishing, and vishing are among the most common scams, each targeting victims through different communication channels. Learn how these scams work and how to spot the warning signs to stay protected.

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What to Do If You Fall Victim to Fraud

If you suspect you’ve fallen victim to fraud, it’s important to act quickly to minimise the potential damage.
Here’s what you should do:

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1. Stop and Think:

If you realise you have provided sensitive information or made a payment to a scam, do not panic.
Take immediate steps to protect yourself.

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2. Contact Your Bank or Credit Union:

Report the issue to your bank or credit union as soon as possible. They can help secure your accounts, stop unauthorised transactions, and guide you on the next steps.

If you’ve shared your card details, ask to have the card blocked or replaced to prevent further fraudulent charges.

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3. Change Your Passwords:

If your online accounts have been compromised, immediately change your passwords to strong, unique ones. Use a combination of letters, numbers, and symbols, and avoid reusing passwords across accounts.

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4. Report the Fraud to Authorities:

Report the incident to the Gardaí or your local law enforcement agency. They may be able to investigate the scam further.

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5. Notify Relevant Services or Platforms:

If the scam occurred on an e-commerce site, or through a specific app, report the fraudulent account or activity to the platform. Many services have fraud reporting mechanisms in place.

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6. Monitor Your Accounts:

Keep a close eye on your bank statements, credit card transactions, and any online accounts to catch unusual activity early.

By acting quickly and taking these steps, you can mitigate the effects of fraud and prevent further issues.

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For further information about fraud awareness, visit FraudSmart.ie

FraudSMART raises awareness of financial scams and provides tips on how to protect yourself.
Developed by Banking & Payments Federation Ireland in collaboration with member banks.

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